Abstract Background To investigate how callers understand the information given by telephone by registered nurses in a casualty clinic. to what degree the advice was followed. and the final outcome of the condition for the patients. Methods The study was conducted at a large out-of-hours inter-municipality casualty clinic in Norway during April and May 2010. https://www.kaliboat.com/product-category/cutlerykitchen-barflatware-knives-gardenkitchen-dining/