Beyond booking, a WhatsApp chatbot for hospitals is also being used to support patients through reminders and follow up messages. This WhatsApp chatbot for hospitals sends automated reminders before appointments, allowing patients to confirm or reschedule easily. Anantya.ai built this feature to work within the same conversation thread used for the original booking. Patients who misse... https://anantya.ai/blog/whatsapp-chatbot-for-hospitals-case-study/